Service Area

NASA DESIGN STUDIO LTD provides professional air conditioning installation services to clients in the UK, including residential, office, commercial, and other building spaces.

Since our business involves on-site installation, it does not involve traditional product delivery. After a client books a service appointment, we will arrange a professional team to provide on-site service based on the installation address.

  1. Service Appointment Processing Time

After a client submits an air conditioning installation inquiry or service appointment:

  • Order/Service Request Processing Time: Within 1 business day
  • After the customer confirms their installation requirements, we will arrange follow-up communication within 1-3 business days;
  • The team will arrange an installation plan based on the client’s location, project requirements, and appointment time.

2.UK On-site Service Arrangement

NASA DESIGN STUDIO LTD will arrange professional installers to travel to the designated address based on the client’s location.

Service Process:

  1. Customer submits air conditioning installation request;
  2. We confirm the installation address and project details;
  3. We schedule a suitable service time with the customer;
  4. Our professional team arrives on-site at the agreed time;
  5. Air conditioning installation service is completed.
  6. Service Time Scope

Customers in the UK can usually obtain installation services based on appointment schedules.

Specific service times may be affected by the following factors:

  • Project size;
  • Type of air conditioning system;
  • On-site construction conditions;
  • Customer appointment time.

We will communicate with the customer in advance if there are any time adjustments.

3.On-site Installation Support

NASA DESIGN STUDIO LTD’s installation team will provide professional installation services according to customer needs, including:

  • Air conditioning equipment installation;
  • System connection and installation adjustments;
  • Installation location confirmation;
  • Basic operation checks.

We are committed to ensuring that every installation service is completed according to professional procedures.

4.Service Address Confirmation

To ensure the team arrives on time, clients need to provide accurate:

  • UK installation address;
  • Contact name;
  • Contact phone number;
  • Project-related information.

Incomplete address information may affect service arrangements.

5.Service Adjustments and Delays

Service times may change in the following circumstances:

  • Extreme weather conditions;
  • Traffic factors;
  • Inability to access the client’s site;
  • Other uncontrollable factors;

NASA DESIGN STUDIO LTD will contact the client promptly and reschedule the service.

NASA DESIGN STUDIO LTD is committed to providing efficient and reliable air conditioning installation services to UK clients, enabling them to enjoy a more comfortable indoor environment.