NASA DESIGN STUDIO LTD (hereinafter referred to as “we” or “the Company”) values ​​the privacy and personal information protection of its customers. This Privacy Policy explains how we collect, use, store, and protect customers’ personal information during the provision of our air conditioning installation services.

This policy applies to customers who visit our website, inquire about our air conditioning installation services, submit service appointment requests, or communicate with NASA DESIGN STUDIO LTD.

  1. Company Information

Company Name: NASA DESIGN STUDIO LTD

Service Area: United Kingdom

Business Type: Air Conditioning Installation Services

We are committed to protecting the security and privacy of our customers’ personal information in accordance with applicable UK data protection laws and regulations, including the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

  1. Information We Collect

When you inquire about air conditioning installation services or submit a service request, we may collect the following information:

  • Name
  • Contact Number
  • Email Address
  • Service Address
  • Air Conditioning Installation Request Information
  • Project Description
  • Records of Communication with Customers

We only collect information necessary to provide services, arrange installation, respond to inquiries, and improve customer experience.

  1. How Personal Information is Used

We may use the information we collect for the following purposes:

  • Responding to customer inquiries and service requests
  • Arranging air conditioning installation appointments
  • Providing installation quotes and service advice
  • Communicating project progress with customers
  • Providing after-sales support
  • Improving our service quality
  • Complying with legal and regulatory requirements

We will not use customer personal information for any unauthorized purposes.

  1. Information Sharing

To provide air conditioning installation services, we may share limited information with the following stakeholders as necessary:

  • Service partners or installation teams
  • Service providers offering technical support
  • Organizations required to disclose information by laws and regulations

We will not sell, rent, or illegally trade customer personal information.

  1. Information Security

NASA DESIGN STUDIO LTD takes reasonable measures to protect customer personal information from unauthorized access, loss, misuse, or disclosure.

We will manage customer information appropriately in accordance with data protection requirements and restrict access to relevant information to only authorized personnel.

  1. Information Retention Period

We will retain customer information for the period necessary to achieve the purposes for which it was collected, in accordance with relevant UK data protection laws.

When personal information is no longer needed for service provision, business management, or legal requirements, we will take appropriate measures to delete or anonymize the relevant information.

  1. Cookie Usage Guidelines

Our website may use cookies to help the website function properly, analyze website visits, and improve user experience.

Cookies may be used for:

  • Remembering user preferences
  • Optimizing website functionality
  • Analyzing website usage

You can manage or disable cookies through your browser settings, but some website functions may be affected.

  1. Customer Rights

Under UK data protection laws, customers may have the following rights:

  • To inquire about the personal information we hold
  • To request correction of inaccurate information
  • To request deletion of personal information
  • To restrict the processing of personal information
  • To object to certain processing methods
  • To request data transfer where applicable

NASA DESIGN STUDIO LTD remains committed to protecting customer privacy and providing professional and reliable air conditioning installation services to UK customers.